How Can We Help You?
Find quick answers about orders, equipment, shipping, and support. We’re here to help your business run smoothly.
Need immediate help with an order?
Speak directly to our team on WhatsApp
Chat on WhatsAppFrequently Asked Questions
+ Can we make our own combos?
Yes, you can create your own custom combos based on your business needs. We can also help you design the perfect setup.
+ How often should we service the aircon?
We recommend servicing every 6 months to maintain performance and efficiency.
+ Where are you situated?
We are based in South Africa with branches in Durban, Johannesburg, and Pretoria.
+ What time do you open?
Monday–Friday: 8AM–5PM, Saturday: 8AM–2:30PM.
+ I have an online order question
Please contact us on 067 090 4774 for all online order support.
+ How long does shipping take?
Delivery usually takes 3–5 working days depending on your location.
+ How much is shipping?
Shipping costs vary by location and product. Please contact 067 090 4774 for exact pricing.
+ Do you offer installation?
Yes, installation is available on selected equipment.
+ Do you offer warranties?
Yes, most products include a manufacturer warranty.
+ What payment plans do you offer
We take cash, EFT, and card payments on selected items. We also offer 3-month lay-bys with flexible deposits.
Still need help?
Talk to our team and we’ll assist you right away.
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