Terms of use

Table of contents
  1. Terms and Conditions
  3. Eligibility
  4. Intellectual Property
  5. Use of the Site and Services
  6. Dealership
  7. Governing Law
  8. Severability
  9. Entire Agreement
  10. Changes to the Terms
  11. Contact Us
  12. Purchases
  13. Shipping
  14. Returns and Refunds

Terms and Conditions

Welcome to Sunrose Online

These Terms of Use (the “Terms”) govern your access to and use of the website located at sunrose.co.za (the “Site”) and any related services offered by Sunrose Online (the “Services”). By accessing or using the Site or Services, you agree to be bound by these Terms.

Popi Act

The Protection of Personal Information Act, also known as POPIA has come into effect as from 01 July 2021.

Section 69 of the POPIA, which related to direct marketing by means of unsolicited electronic communications, states:

“The processing of personal information of a data subject for the purpose of direct marketing by means of any form of electronic communication, including automatic calling machines, facsimile machines, SMSs, or email is prohibited unless the data subject;
• has given his, her or its consent to the processing; or
• is, subject to subsection (3), a customer of the responsible party”.


The Site and Services are intended for use by individuals who are 18 years of age or older. If you are under the age of 18, you may use the Site and Services only with the permission of a parent or guardian.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Sunrose Online or its content suppliers and protected by United Arab Emirates and international copyright laws. The compilation of all content on the Site is the exclusive property of Sunrose Online and protected by United Arab Emirates and international copyright laws.

Use of the Site and Services

You may use the Site and Services for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site or Services.
You may not use the Site or Services to:
Post or transmit any unlawful, threatening, defamatory, obscene, libelous, or otherwise objectionable material.Post or transmit any material that infringes the intellectual property rights of others.Post or transmit any material that is spam, unsolicited, or promotional.Use the Site or Services in a way that disrupts or damages the Site or Services or interferes with the ability of others to use the Site or Services.


If you are interested in becoming a dealer for Sunrose Online products, please contact us at 072558.

Governing Law

These Terms will be governed by and construed in accordance with the laws of the United Arab Emirates without giving effect to any principles of conflict of laws. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.


If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck from these Terms and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Sunrose Online with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

Changes to the Terms

Sunrose Online reserves the right to modify these Terms at any time and for any reason. You will be responsible for reviewing and becoming familiar with any changes. Your continued use of the Site or Services after any changes to these Terms will constitute your acceptance of those changes.

Contact Us

If you have any questions about these Terms, please contact us at 0725584250.


You are responsible for providing accurate and complete billing and shipping information.You are responsible for paying for all purchases in full.You may not cancel or modify an order once it has been placed.Sunrose Online reserves the right to refuse or cancel any order for any reason.


Sunrose Online ships orders within the South Africa Region. Shipping costs will be calculated at checkout.

Returns and Refunds

Sunrose Online offers a 7-day return policy for all items purchased on the website. Please contact us for a return authorization number within 7 days of receipt to return an item. Items must be returned in new, unused condition with all original packaging and can be exchanged. If its a fabrication product example convection unit there are no returns or refunds.